Help Center

Pick your role — we'll show you exactly how MaintenanceMarket works for you.

Visual guides

🛠️

Win more jobs. Run a tighter shop.

MaintenanceMarket sends you pre-qualified leads, holds payment in escrow and tracks your performance — so you can focus on great service.

STEP 1

Submit your trade license, insurance & technician profiles. Get verified badge.

STEP 2

Receive matched jobs

We push only requests matching your category, area and capacity.

STEP 3

Submit a winning quote

Set price, ETA and warranty. Sharp quotes win more jobs.

STEP 4

Dispatch a technician

Assign from your team calendar. Customer sees masked identity only.

STEP 5

Complete with evidence

Upload before/after photos, customer signs off in-app.

STEP 6

Get paid from escrow

Funds release automatically once the customer approves the work.

Performance dashboard

Win rate, revenue, on-time %, complaint rate — all live.

7-axis rating

Quality, fairness, punctuality, behavior, cleanliness, comms, warranty.

Technician calendar

Plan capacity, avoid double-booking, balance loads.

Team management

Add technicians, assign jobs, track each member's rating.

Private chat

Talk to customers through masked numbers — your real contact stays private.

Dispute protection

Photo evidence + signed approval shield you from unfair claims.

⚡ Respond within 15 minutes

Quotes sent first win 3× more often. Enable push notifications.

📸 Add photos to quotes

Visual proposals convert better than text-only quotes.

🛡️ Offer a warranty

Even 7-day warranty boosts customer trust and your conversion rate.

⭐ Ask for ratings

Higher ratings rank you above competitors in the matching algorithm.